Small Cell Resource Center

Small Cell Resource Center

Small Cell Resource Center

Router/Switch Configuration & Transport Troubleshooting
Carrier Branded Center to support transport engineering, integration, and troubleshooting

Enterprise venues where the either the carrier provides transport or the end customer shares existing LAN/WAN

Small Cell launches an IPSec tunnel on initial configuration requiring Layers 1-3 available

  • Installation vendors lacking expertise
  • Carrier managed transport order & provisioning
  • Gap remained on transport test, turn up, and troubleshooting support of LAN/WAN Layers 1-3

Worked with Carrier to create a call center for all vendors to support transport configurations

  • Create LAN Designs and LAN Design Records for small cell solutions
    Generate switch & router configurations based off of venue design and ordered transport
  • Work with installation vendor field resources to complete configurations loads
  • Meet with end customer transport as required to configure network (VLAN, Subnet, Firewall settings)
  • Coordinate with transport provider as required to confirm circuit delivery and troubleshoot
  • Collect and analyze wireshark traces to resolve Layer 1-3 issues

Malleable and scalable team capable to add or remove project tasks as carrier required